1. Introduction and Data Controller This Privacy Policy delineates the procedures through which www.shorthuntcrew.com (acting formally as the Data Controller) collects, processes, and manages your personal information when you engage our bespoke maintenance and evaluation services. We conduct our business in strict accordance with the legal frameworks of the United Mexican States (including the Federal Law on Protection of Personal Data Held by Private Parties) and the applicable consumer data directives of European jurisdictions (including the General Data Protection Regulation).
2. Information Collection and Usage To effectively administer our maintenance packages, we are required to collect specific personal data. This typically includes your full name, billing address, contact telephone number, and email address. This information is collected solely for the legitimate operational purposes of fulfilling your commissioned orders, maintaining correspondence regarding your service progression, and adhering to our legal obligations.
3. Payment Processing via Stripe All financial transactions, including the processing of your initial deposit and the subsequent collection of the final service balance, are facilitated directly and exclusively through Stripe, our designated payment processor. When you initiate a transaction on www.shorthuntcrew.com, your financial details are transmitted directly to Stripe. The Data Controller (www.shorthuntcrew.com) does not store, process, or maintain access to your complete primary account numbers or sensitive financial credentials. Stripe handles your payment data under its own stringent compliance frameworks, and we advise reviewing Stripe’s respective privacy terms regarding their handling of transactional data.
4. Data Protection Measures We implement reasonable administrative and digital protocols to look after your personal data and mitigate the risks of unauthorised access, alteration, or disclosure. Whilst we continually strive to maintain robust protective measures, it must be acknowledged that no method of digital transmission or electronic storage is entirely immune to vulnerabilities. Consequently, we cannot offer absolute assurances or absolute certainty regarding data protection over the internet.
5. Data Retention Periods We retain your personal data strictly for the duration necessary to fulfil the operational and legal purposes outlined within this policy, complying with statutory obligations across Mexico and Europe:
- Transactional and Financial Records: Retained for a period of up to ten (10) years to comply with mandatory statutory taxation, corporate auditing, and accounting requirements within our operating jurisdictions.
- Service Correspondence and Operational Data: Retained for three (3) years following the conclusion of your commissioned maintenance services. This allows us to adequately address any subsequent enquiries or legal obligations that may arise post-service. Upon the expiration of these retention periods, your personal data is systematically deleted or permanently anonymised.
6. Your Statutory Rights Under European and Mexican data protection frameworks, you hold distinct and enforceable rights regarding your personal data. You are entitled to request access to, rectification of, or the complete erasure of your personal information held by us. Furthermore, you maintain the right to restrict or object to certain data processing activities. To exercise any of these rights, please submit a formal written request to our designated correspondence email. We aim to review and respond to all legitimate requests within thirty (30) natural calendar days.
7. Contact Information For any formal enquiries, requests, or notices regarding this Privacy Policy or our data management practices, please direct your correspondence to the Data Controller using the details below:
- Data Controller: www.shorthuntcrew.com
- Brand: shorthuntcrew
- Email Address: repair@shorthuntcrew.com
