1. General Framework and Statutory Rights This Refund and Cancellation Policy governs the financial terms relating to the termination or cancellation of the bespoke circuit maintenance packages provided by shorthuntcrew. We structure our policies in accordance with the regulatory frameworks of the United Mexican States, whilst formally acknowledging the consumer rights directives applicable to our clientele residing within European jurisdictions.

Under standard European consumer regulations, individuals generally hold the right to withdraw from a distance contract within 14 natural calendar days. However, because our service packages are entirely bespoke and customised to your specific hardware requirements, this statutory right is subject to specific legal limitations once operational procedures have been initiated.

2. Bespoke Service Exemption and Consent By submitting your initial deposit via www.shorthuntcrew.com, you formally instruct shorthuntcrew to begin the administrative and scheduling phases of your bespoke maintenance package. You explicitly consent to the commencement of these services and formally acknowledge that your statutory right of withdrawal will be forfeited once the offline physical evaluation or maintenance procedures have actively begun.

3. Cancellations Prior to Service Commencement If you wish to terminate your service agreement before any offline procedures, evaluations, or physical works have commenced, you must submit a formal written cancellation request to repair@shorthuntcrew.com. If this request is received within 14 natural calendar days of your initial deposit payment—and strictly prior to the deployment of our operational team—a full refund of your initial deposit will be authorised. Our team will acknowledge your cancellation request within 24 hours of receipt.

4. Cancellations Following Service Commencement (Deposit Forfeiture) Should you elect to cancel your commissioned maintenance package after our team has begun the bespoke offline evaluation or commenced physical maintenance procedures, the initial deposit will be rendered non-refundable. The deposit will be retained in its entirety to cover the operational resources, scheduling, and bespoke preparatory work already allocated to your specific commission.

5. Completed Services and Final Balances Our service is classified as fully executed once the agreed-upon offline maintenance procedures have concluded and the final balance of the service fee has been collected. Due to the strictly bespoke and customised nature of the circuit hardware maintenance provided, we do not offer refunds on the final balance or the initial deposit once the operational package has been completed. All transactions for completed works are final.

6. Refund Processing Timelines In the event that a refund of your initial deposit is formally authorised (in accordance with Section 3), the funds will be issued directly back to the original payment method utilised during the online checkout process. Please allow a standard processing window of 7 to 14 natural calendar days for the refunded amount to formally clear and be reflected on your financial statements, depending on the internal processes of your card issuer.

7. Corporate Contact Information All formal correspondence regarding cancellations, withdrawals, or refund requests must be directed to our operational team via the designated email address:

Refund Policy